Join our Customer Committee

We now have an opportunity for a customer or customer representative to join our Customer Committee.

Our customers’ experiences, views and ideas are at the heart of Portus Supported Housing’s Customer Committee. It brings together customers and customer representatives, Portus Supported Housng Board members, representatives from the care sector and commissioners to share different perspectives and help us continually improve our services.

We now have an opportunity for a customer or customer representative to join this hardworking, friendly and fun group. We would love to hear from customers, appointees and family members who would like to get involved and help make a positive difference.

The Customer Committee is a formal committee reporting directly to the Board. This is a paid position of £3,000 a year and involves:

•         our formal 2–3 hour meetings a year, held online via Microsoft Teams
•         some time between meetings to prepare, provide feedback and engage with Portus team members and other Committee members
•        taking part in a customer site visit, ideally at least once a year

We recognise that site visits may be more challenging for some customers or representatives, so we are very happy to discuss what could work and any support that may be helpful.

Interested?

A role description can be found here.

Please get in touch for more information: Email: recruitment@portus-sh.org.uk.

If you would like to find out more, we would be very happy to talk to you. Email us, call 0161 786 6000 or speak to your Housing Officer, who can pass your details on to us.